Returns & Exchanges
At FormDTM Official, we stand behind the quality of our high-performance electronics and offer a 30-day window for returns or exchanges on all items in original condition. If your hardware does not meet your expectations, our streamlined process ensures a quick resolution.
Initiate Your Request
Contact our support team with your order number and technical details to receive a Return Merchandise Authorization (RMA) number.
Secure Packaging
Place the electronic device in its original anti-static packaging and box, ensuring all cables and manuals are included to avoid restocking fees.
Ship to Service Center
Affix the provided shipping label to your package and drop it off at any authorized carrier location for secure transport to our testing facility.
Inspection and Refund
Our technicians will verify the device functionality within 5 business days, after which your refund or replacement will be processed immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing